Bitdefender users failed to understand the all technical parts as a result they failed to upgrade their antivirus before time and compelled to use outdated antivirus to access internet. It is not safe at all. Bitdefender technical support team are very sincere and responsible towards the users. So they start providing solutions also train the users in a very simple language. They provide training from the beginning. They explain all complicated things about the antivirus. They are available for around the clock. Toll free helpline number makes the things easier for the users to discuss their problems and express their point of views without any help of medium. They can do it directly. Users can avail the customized service package depending on their requirement, budget and deadline. Users can call the technicians whenever they need to talk to them. There is no call drop problem at all.